Refund and Returns Policy

Email all@grid-board.com.

Expect a fully functional product with (a lot) of cosmetic defects. Replacements and returns are accepted if this is not the case.

Common Cosmetic Defects

Broken Holes

Please note that the unlabeled hole in this image may be damaged. It doesn’t matter. All other holes should not be damaged.

What happens is the copper plating on the hole peels off. Here is a real life example of this happening. The board is still fully functional, as this happened on a hole that doesn’t need to be electrically active.

Another example. The hole is black, indicating peeled off copper.

Missing Connectors

Some symbols may ship with connectors missing. They should still work without them. If they do not, email all@grid-board.com.

Poor Assembly

The Gridboard is hand assembled. Symbols may have rough edges, too much solder, too little solder, misaligned parts, weird soldermask, etc. As our manufacturing process improves, these will become fewer and far between.